Clarins

Clarins: improving ROAS and CPA with TikTok Smart+ Catalog

TikTokSmart+ CatalogBlack FridayCreators

The challenge

Stand out during Black Friday, a highly competitive period, while hitting ambitious performance targets.

The activation

An AI-optimised Smart+ Catalog campaign, to engage users, generate sales and optimise product delivery. It rests on three pillars: optimal tracking with the deployment of the Events API, native content (platform best practices and creator collaborations) and an always-on set-up with renewed messaging throughout the year.

Source: TikTok for Business case study “Clarins: generating sales during Black Friday with Smart+ Catalog” (in French). Claims made by the brand are neither endorsed nor verified by TikTok.

The results

×2.2ROAS
−51%CPA vs the previous conversion campaign
+133%conversion rate

“We accelerated our rollout on TikTok at the end of 2024 to support our growth objective.”

Stéphanie Catarino, E-commerce, Acquisition and CRM Director, Clarins

Another Clarins activation: on BeReal, the campaign reached and engaged more than 1.3 million people as incremental audience.

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Collaboration

A challenge similar to Clarins’s? Let’s talk.

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