Social commerce2 min readPublished on

Social Content & Performance: enriching the catalogue experience with Instant Experience in the consideration phase

ttigrzMarch 1, 2021 · Social commerce
Social Content & Performance: enriching the catalogue experience with Instant Experience in the consideration phase

Social commerce
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Social is an effective lever to re-engage visitors who abandon and maximise a site’s overall conversion rate. It is above all very effective in prospecting logics, to reach new audiences and engage them efficiently towards the merchant site.

Video or collection ads, which recreate a product catalogue experience from product feeds, are often used. There is also a richer format that goes further in the experience offered to users: Instant Experience.

Going beyond collection ads with Instant Experience

The “Instant Experience” format (formerly Canvas) is often absent from e-retailers’ strategies. Yet it is one of the regular best performers in traffic-acquisition or micro-lead campaigns (add-to-cart, for example). In particular, it lets you design a richer catalogue experience, like a native landing page hosted in Facebook and including visuals, carousels, video, animations and calls to action towards the merchant site or other Instant Experiences.

Its results can be measured on direct performance data (purchases, outbound traffic) and on consideration data (time spent, catalogue consumption, engagement), but also on contribution, since all those who open the Instant Experience can be retargeted in acquisition campaigns.

A practical case of content success in Instant Experience

 

Instant Experience - Canvas - Facebook Instagram 

Example of an Instant Experience developed by tigrz.paris for La Foir’Fouille

Instagram Instant Experience, collection ads, best practices

Example of an Instant Experience developed by tigrz.paris for Alain Afflelou

Performance measurement & benchmark

Instant Experience / collection ads is a format that lets you filter users, by offering an enriched “showroom” experience like on a website. Outbound traffic is generally excellent across all visit KPIs. We offer a performance benchmark across three universes: Retail, Beauty & General.

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